Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.

Skip to main content

Gnani AI Documentation home page

Support
Community
Website
Dashboard
Dashboard

Gnani AI Agents

Gnani AI Agent Builder APIs

Getting Started

Introduction – Agent Builder
Creating a Knowledge Base
Creating Your First Agent
Testing Your Agent
Whitelisting Numbers
Creating a Workforce

Customizing your Agent's Behavior

DTMF Collection
Advanced ASR Settings
Voicemail Detection
Dynamic Variables & Dynamic Messages

Refining your Agent's Brain

Writing a Disposition Prompt
Language Switch Prompt
Using Jinja for Dynamic System Prompts

Automating Workflows with Integrations

SMS Integration and Action
CRM Integration and Action
Email Integration and Action
Ticketing Integration and Actions
Custom Integrations and Actions
Integrating Gnani Agents with Webex Contact Center

Monitoring and Troubleshooting

Conversational Logs
Dev Logs
Agent Analytics
Action Logs

Account and Support

Organizations
Environments
Need Help?

Changelog

Documentation changes for Gnani AI Agents, newest first.

Dates are the dates the documentation changed. See all changelogs for the other sections.

Was this page helpful?

x linkedin website instagram

Powered byThis documentation is built and hosted on Mintlify, a developer documentation platform